AI lead agent · Heating engineer, Manchester
New AI agents · Workflows · CRM
AI Automation Services reply to every lead in seconds — even at 10pm.
Most businesses lose leads simply by replying too slowly, and lose hours to repetitive admin. Our AI automation specialists build AI agents and workflows that answer enquiries instantly, book appointments, chase quotes and keep your CRM up to date — 24/7.
- AI chat, SMS & voice agents
- Connected to your CRM & calendar
- GDPR-conscious set-up
★★★★★4.9/5 Google · Top Rated on Upwork
8 secAvg. AI response time
24/7Leads answered
6+ hrsAdmin saved per week
2–4 wksFrom audit to live
Why AI automation
Leads going cold while you're busy?
Customers expect a reply in minutes, not tomorrow morning. When enquiries arrive in the evening, at weekends or while you're on a job, they quietly move on to whoever answers first.
What is AI automation?
AI automation is the use of artificial intelligence and workflow tools to handle repetitive business tasks without manual effort. For most businesses it includes AI agents that answer and qualify enquiries by chat, SMS or phone, automatic appointment booking, follow-up sequences, review requests and workflows that move data between forms, CRMs, calendars and accounting tools.
01
Slow replies
Leads wait hours for a response — and go elsewhere.
02
Missed calls
Calls during jobs or after hours are never returned.
03
Admin overload
Hours a week copying data between systems.
04
No follow-up
Quotes and enquiries are never chased.
What's included
Our AI automation services
Practical AI that saves time and wins more customers — set up and looked after for you.
Automation auditWe map your lead and admin processes and find the quick wins.
AI chat agentsWebsite and social chat agents trained on your business.
AI voice & SMS agentsAnswer calls, text back missed calls and qualify leads.
Booking automationAppointments booked, confirmed and reminded automatically.
Follow-up sequencesQuotes, enquiries and no-shows followed up by SMS and email.
CRM & workflow automationForms, CRM, calendar and accounting tools connected.
Review automationReview requests sent after every completed job.
Monitoring & GDPRConversations monitored, data handled responsibly.
Automation ideas
What you can automate this month
Start with the tasks that cost you leads or eat your team's time. These are the automations most businesses see a return from first.
Lead follow-up
Every enquiry gets an instant reply by SMS, email or chat.
Before2 hoursAfter8 seconds
Appointment booking
AI books, reschedules and sends reminders.
Before15 min per bookingAfterAutomatic
Missed-call text back
Missed calls get an instant text so the lead isn't lost.
BeforeLost leadsAfterRecovered
Review requests
Happy customers asked for Google reviews automatically.
BeforeForgottenAfterAfter every job
Quote follow-ups
Sent quotes chased politely until the customer decides.
BeforeAd hocAfter3-step sequence
Admin & data entry
Forms, CRMs, spreadsheets and invoices kept in sync.
Before6+ hrs a weekAfterMinutes
AI & automation services
All digital marketing services
Explore our AI & automation services
Specialist services within AI and automation — and the marketing that feeds them.
CoreGoHighLevelAll-in-one CRM, pipelines, funnels and automations — set up and managed.Learn moreAI SEOGet your business recommended by ChatGPT and AI Overviews.Learn moreEmail MarketingAutomated email flows that nurture and sell.Learn moreApp DevelopmentCustom apps and portals with AI built in.Learn moreConversion Rate OptimisationMore enquiries for your AI agents to handle.Learn moreWhite-Label ServicesFor agencies: AI and GHL under your brand.Learn more
Our AI automation process
What happens, and when
Most businesses have their first automation live within 2–4 weeks.
- Week 1
Audit & map
Your lead journey and admin tasks mapped; quick wins prioritised.
Clear automation plan - Weeks 1–2
Build & train
AI agents trained on your services, prices and FAQs; workflows built.
Tested automations - Weeks 2–4
Launch
Go live with monitoring, hand-over and team training.
Leads answered 24/7 - Monthly
Improve
Conversations reviewed and new automations added.
More time saved
Results
All case studies
AI automation case studies
Booking automation · Dental clinic
Workflow automation · Estate agent
Why AY Experts
Why choose us for AI automation
| Feature | DIY tools or generic chatbots | AY Experts |
|---|---|---|
| Set-up | ✕Templates you configure yourself | Built and trained for your business |
| Knowledge | ✕Generic answers | Trained on your services & prices |
| Connections | ✕Stand-alone widget | Linked to CRM, calendar & SMS |
| Hand-off | ✕Leads stuck with the bot | Smooth hand-off to your team |
| Support | ✕Help docs | Monitored and improved monthly |
AI automation UK
AI automation for UK businesses
We set up AI automation for businesses in Manchester and across the UK — fully remote, so location is never a barrier.
ManchesterGreater ManchesterLondonBirminghamLeedsUK-wideIrelandEuropeInternational
We also work with businesses in
Pricing
AI automation pricing
Fixed set-up prices, then optional monthly management. Software subscriptions are billed directly to you.
Client reviews
What our clients say
Businesses and agencies across the UK trust us with their growth.
"Within six months we went from page three to the top of Google for our main services. The team explains everything in plain English and actually picks up the phone."
James W.Director, Kestrel Law · Manchester
Google"We white-label all our SEO and WordPress work through AY Experts. Deadlines are always hit, reports go out under our brand, and our clients are happier than ever."
Hannah R.Founder, Pixel & Pine · London
Google"Our Google Ads cost per lead dropped by almost half in the first two months. It's the first agency where I've felt they care about our money like we do."
Mark T.Owner, Northpoint Home Services · Leeds
Google"They rebuilt our Shopify store and set up email flows. Conversion rate is up and the site finally loads fast on mobile. Fantastic to work with."
Tom R.Founder, Brightlane
Google"Every enquiry now gets an instant reply and a booking link thanks to their GoHighLevel setup. We've stopped losing leads over the weekend."
Daniel O.Operations Lead, Halcyon Clinics · Manchester
Google
FAQs
AI automation questions, answered
What businesses ask us most about AI.
Not sure what to automate first?Get a free automation audit from our team.Get my free automation audit
How much does AI automation cost?
An automation audit costs £450, AI agent set-ups start from £1,500, and ongoing managed automation starts from £400 per month. Software such as GoHighLevel or AI platform usage is billed directly to you.
Will an AI agent sound robotic to my customers?
No. We train it on your services, prices, tone of voice and FAQs, test it thoroughly, and hand conversations to your team whenever a human is needed.
What can AI automation do for a small business?
The most common wins are instant replies to enquiries, booking appointments, texting back missed calls, chasing quotes, requesting reviews and removing manual data entry.
Which tools do you use?
Usually GoHighLevel, alongside OpenAI and Claude models, Make or Zapier, and your existing calendar, CRM and accounting software. We recommend the simplest setup that works.
Is AI automation GDPR compliant?
We set automations up with data protection in mind — clear privacy notices, sensible data retention and reputable providers — but you remain the data controller. We recommend a quick review with your adviser.
How long does it take to set up?
Most first automations are live within 2–4 weeks, including testing and team training.
Do you lock clients into contracts?
No. Set-ups are one-off projects and managed automation runs on rolling monthly terms.
Free proposal
Get your free AI automation audit.
Tell us a little about your goals and we'll send a tailored plan with timelines and a fixed price. No hard sell, no obligation.
No obligation
NDA on request
Same-day reply
4.9★ Google
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